Privacy Policy

Supreme Pharmaceuticals (“we”, “us”, “our”) respects your privacy and is committed to protecting personal information collected through our website. This Privacy Policy explains what information we collect, how we use and share it, how we protect it, and your rights with respect to your information. By using our website or contacting us, you agree to the collection and use of information in accordance with this policy.

Information We Collect

• Contact information: name, company, job title, business email, phone number, and postal address provided when you request a catalogue, quote, or submit an enquiry.
• Company and business details: information about your organisation, role, product interests, procurement needs and import/export requirements relevant to our services.
• Technical information: IP address, browser type, device information, pages visited, referral source, and usage data collected automatically through server logs and analytics.
• Cookies and similar technologies: small files or identifiers stored on your device to enable site functionality, understand usage and improve the user experience.
• Communications: records of correspondence with us (email and messages) and any files you send to support enquiries or documentation requests.

How We Use Your Information

• To respond to enquiries, provide product catalogues, prepare quotations and coordinate export and supply services.
• To communicate about your requests, bookings, operational matters, or changes to services.
• To personalise and improve our website, services, and marketing materials (where you have consented to receive marketing).
• To maintain records for business operations, legal compliance, and dispute resolution.
• To analyse website usage and performance for security and operational improvements.

Cookies

We use cookies and similar technologies to enable site functionality, remember your preferences and analyse site usage. Most browsers allow you to control cookies through settings. Disabling cookies may affect website performance and some features (such as enquiry forms) may not work correctly.

Data Sharing and Disclosure

• We share information with our authorised service providers and partners who support our operations (for example, hosting, analytics, and communication providers) under confidentiality obligations.
• We may disclose information when required by law, to comply with legal processes or to protect the rights, safety, or property of Supreme Pharmaceuticals, our users, or others.
• We do not sell your personal information. Where we engage third parties to assist with sourcing or documentation coordination, we only share necessary business contact and procurement information under contractual terms that protect your data.

Data Security

We implement reasonable organisational and technical measures to protect personal information from unauthorised access, use, alteration or disclosure. However, no internet transmission or storage system can be guaranteed completely secure. If you suspect unauthorised access to your information, contact us immediately.

User Rights

Depending on your jurisdiction, you may have rights to access, correct, update, restrict or delete your personal information, or to object to certain processing activities. To exercise these rights or to withdraw consent where applicable, contact us at the address below. We will respond in accordance with applicable law.

Retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy, to meet legal or regulatory obligations, or to resolve disputes and enforce agreements.

Contact

If you have questions, requests or concerns about this Privacy Policy or our privacy practices, please contact:

• Supreme Pharmaceuticals
• Email: wp-1360125b8bd2@newebai.com

We may update this Privacy Policy from time to time. The date of the latest revision will be posted on our website. Continued use of the site after changes indicates your acceptance of the revised policy.